Since the 1st of July 2018, the new "Gewerbe-Service-Portal.NRW" has been providing citizen-friendly eGovernment by allowing company founders in the German federal state North Rhine-Westphalia (NRW) to electronically register a business from home. The implementation was carried out by publicplan GmbH on behalf of d-NRW AöR. With the aid of a clearly arranged online form, commercial registration can be transmitted to the responsible public authorities with just a few clicks. Furthermore, an integrated chatbot helps the user with questions.Service portal
In addition to the business registration, the portal offers information to the topic “foundation of an enterprise”. Furthermore, users have access to all service providers of the "Einheitliche Ansprechpartner NRW" (EA NRW). The online service supports specialised staff in taking up a service occupation or professional authentification. The search for a competent trading supervision department can also occur via the “Verwaltungssuchmaschine” (VSM) that was developed by d-NRW and publicplan GmbH on behalf of the “Ministerium für Wirtschaft, Innovation, Digitalisierung und Energie NRW” (MWIDE). The VSM is a search engine specialized for information about the public sector.Business registration together with Chatbot “Guido“
"Guido" is a smart dialogue assistant for questions. He ensures automatic retrievability of information in plain language and is also able to identify each business type by a key. The chatbot determines every suitable business type by approaching the key through request of information. After successful determination, it is automatically transmitted to the form. Therefore, “Guido” saves the complicated search for many similar types of business. The director of publicplan GmbH, Dr. Christian Knebel says: "Thanks to our numerous eGovernment projects, we can draw on a wealth of experience in order to implement such a comprehensive portal. publicplan's integrated chatbot technology is the perfect complement to a contemporary citizen service."
Since 1974, American Councils for International Education (ACIE) has been making international education accessible for all. And today, the organization has built a global community of 85 countries and 89,000 alumni through cultural and academic exchanges, research assessments, language immersion programs, and professional development. ACIE’s alumni include everyone from high school students to professionals, national leaders, ministers, members of parliament, ambassadors, and CEOs.
In an effort to improve national security, prosperity, and peace, ACIE’s goal for its members is to prepare them to succeed in our increasingly interconnected and rapidly changing world. But ACIE most recently created a whole new set of strategic goals, and brought in Threespot, a digital communications agency, for a website redesign to expand its global impact, strengthen its financial standing, and build a stronger understanding of who they are. Threespot partnered with Inclind, ACIE’s ongoing Drupal development partner to implement the new design and upgrade the website's functionality.
DC-based Threespot provides digital strategy, creative, and development services exclusively for organizations and ideas that align with their progressive values. Known for strong collaborative capabilities, Inclind brings to the table nearly 20 years of experience developing, designing, supporting and maintaining web content management systems. With ACIE's mission to prepare tomorrow's leaders for an ever-changing world and its need for a more modern and sophisticated Drupal site, a collaboration among the three organizations was a no-brainer.
“We’ve worked with Inclind in the past and they’re a trusted partner,” says Liz Ott, Director of Client Engagement with Threespot. “With collaborative projects like this, there’s a real value in leveraging partner agencies for their strengths. Our track record working strategically with progressive nonprofits dovetailed nicely with Inclind’s strengths as Drupal developers, giving ACIE the best of both worlds.”